fbpx
FAQ2020-11-05T18:55:24+00:00

Find answers to the most Frequently Asked Questions.

If you still need help, you can always use our Chat Support!

F.A.Q.

HOW LONG WILL IT TAKE TO BECOME A FUNDED FIDELCREST TRADER?2020-11-05T17:30:24+00:00

The whole process depends on your performance during the Challenge. In the best case scenario, it only takes 10 trading days because we require you to trade 10 days in the Challenge and after completing the Challenge you can start earning real money.

HOW MUCH IS MY SHARE OF TRADING PROFITS?2020-11-05T18:46:24+00:00

Normal Risk Strategy: After reaching a profit target with a funded Verification account (Phase 2) The trader will get 40% commission of trading profits. With a funded Professional account (Phase 3) The trader will get 40% commission of reached profit target + 80% of whatever trader makes on top of profit target. 

Aggressive Risk Strategy: After reaching a profit target with a funded Verification account (Phase 2) The trader will get 50% commission of trading profits. With a funded Professional account (Phase 3) The trader will get 50% commission of reached profit target + 90% of whatever trader makes on top of profit target.

WHAT INSTRUMENTS CAN I TRADE WITH FIDELCREST ACCOUNTS?2020-11-05T15:44:05+00:00

Our traders are allowed to trade all available instruments with a chosen broker. This includes but not limited: FX, CFDs, Cryptos, Metals, Commodities, Stock CFDs.

WHAT BROKERS CAN I CHOOSE?2020-11-05T15:44:47+00:00

Currently available brokers are: TradeView, IC Markets, XM Markets, Blueberry Markets, Purple Trading, Pepperstone, RoboForex.

WHAT TRADING PLATFORMS CAN I USE?2020-11-05T15:45:51+00:00

With Fidelcrest, you can trade using MT4/MT5 or cTrader platforms. 

WHEN CAN I START THE TRADING CHALLENGE PHASE?2020-11-05T15:46:53+00:00

You can start the Challenge as soon as you’ve received Challenge account logins to your registered email. Alternatively, you can check account login credentials by logging in to your Trader Area. Challenge must be started within 14 days of receiving account logins. 

WHEN AND HOW WILL I RECEIVE MY FIRST COMMISSION?2020-11-05T18:45:45+00:00

You can receive your first commission payment already during Step 2 when you reach the profit target. Earned  commission is transferred to your account wallet where you can request a withdrawal to your bank account or BTC wallet. 

HOW LONG IS THE MAXIMUM TRADING PERIOD IN DIFFERENT PHASES?2020-11-05T15:48:48+00:00

STEP 1: Trading Challenge phase – 30 trading/business days

STEP 2: Funded Verification phase – 30 calendar days

STEP 3: Funded Professional account – 30 calendar days

HOW AND WHEN ARE TRADER COMMISSIONS PAID?2020-11-05T18:45:28+00:00

Trader commissions are paid after reaching an agreed profit target at the end of each trading period. Trading profits are paid to your Fidelcrest wallet. You can withdraw funds from your wallet anytime during business hours to your bank account or BTC wallet.

WHERE CAN I FIND ALL RULES AND OBJECTIVES FOR DIFFERENT PHASES?2020-11-05T15:50:29+00:00

All rules and objectives are available in Trader Area or on our website https://fidelcrest.com/programs

HOW MANY MICROFX OR PROFX ACCOUNTS CAN I TRADE AT THE SAME TIME?2020-11-05T15:52:34+00:00

Traders are allowed to trade max 2 challenge phase accounts, only 1 funded verification phase account and max 2 funded professional account at the same time.

HOW CAN I INCREASE MY TRADING CAPITAL?2020-11-05T15:53:26+00:00

You can increase your trading capital by purchasing additional Challenge accounts and completing them.

WHEN CAN I START TRADING MY FUNDED PROFESSIONAL ACCOUNT?2020-11-20T14:24:52+00:00

You can start trading your funded Professional account earliest when your Verification period has been completed and you’ve reached trading objectives with your Verification account (Step 2) without violating any rules. Before starting you have to sign an agreement (digitally in the Trader area). Funded Professional trading periods start always on Mondays 2pm EE(S)T. You will receive your new account credentials normally at least 4 hours before the agreed start time via email.

Please note that the profit target to reach is notably lower during Step 2, so it’s much easier to achieve and advance to a funded Professional account. 

WHEN CAN I START TRADING MY FUNDED VERIFICATION ACCOUNT?2020-11-20T14:17:55+00:00

You can start trading your funded Verification account earliest when your Challenge period has been completed and you’ve reached trading objectives with your Challenge account (Step 1) without violating any rules. Before starting you have to upload required KYC documents in Trader area and sign an agreement (digitally in the Trader area). Funded Verification trading periods start always on Mondays 2pm EE(S)T. You will receive your new account credentials normally at least 4 hours before the agreed start time via email.

IF I DON’T REACH THE PROFIT TARGET WITHIN THE SPECIFIED TIME BUT DON’T VIOLATE ANY RULES, DO I GET A FREE RETRY?2020-11-05T18:44:56+00:00

Profit target must be reached in order to advance to the next step. However, you will get a second Challenge Account free of charge provided you haven’t violated any rules or other objectives.

WHAT IS YOUR BUSINESS?2020-11-04T14:16:22+00:00

In short – we are looking for profitable traders to connect them with investor funds for mutually beneficial cooperation. We validate traders’ ability to abide by money management rules and reach a profit target. Up to $400 000 is made available to manage for traders who pass our validation process. After that, a share of profits trader makes each month will be paid out as a commission payout when rules and objectives are followed.

WHAT IS A PROPRIETARY TRADING COMPANY?2020-11-04T14:17:53+00:00

Proprietary Trading Company is a company which invests its own resources in a trader instead of using clients’ money. Prop trading involves using the capital of a company to trade different markets for profit. A prop trader gets a share of the profits they make on behalf of invested capital. 

ARE YOU A BROKER?2020-11-05T18:44:33+00:00

Fidelcrest is a proprietary trading company and not a broker.

WHERE ARE YOU LOCATED?2020-11-05T17:55:14+00:00

Fidelcrest Kft is registered in Budapest, Hungary. Our management team is located in Europe and USA. Our support team members are located in Europe, Asia, Africa and North and South America.

IS YOUR BUSINESS REGULATED?2020-11-04T14:21:02+00:00

Fidelcrest Kft is registered at 1077 Budapest, Wesselényi utca 66, Hungary and is regulated by the Hungarian law. 

EU Identification number: HUOCCSZ.01-09-348083

EU VATN: HU27076363

HOW MANY TRADERS DO YOU HAVE?2020-11-04T14:21:44+00:00

We have currently 6000+ traders from all over the world and the number is increasing every month – we are here for the long run.

HOW CAN I BE 100% SURE YOU HAVE PAID COMMISSIONS TO ALL TRADERS?2020-11-05T18:44:15+00:00

First of all, not paying a trader would be considered as fraudulent behavior on behalf of the company: the company is bound by the agreement with the trader, as much as the trader. Agreement is in place, to ensure that we as a company respect the rules of mutual cooperation. 

Unlike many similar companies, Fidelcrest invests in every single trader who passes the Challenge. All your trades are processed straight through (STPd) to the live market. That way, you can be sure that when you make profit, we have funds to pay out commissions as well.

This also ensures that we really do want you to be profitable and keep trader-company cooperation as long as possible.

WHO WORKS FOR FIDELCREST?2020-11-05T18:43:31+00:00

Fidelcrest is an international team of traders and trading professionals. All our team members have been involved in trading one way or another. Our senior team members have over 10 years of experience in trading and working for several FX brokerage companies.

HOW CAN I BECOME A FIDELCREST TRADER?2020-11-04T14:27:29+00:00

You would need to sign up here and purchase a Challenge: https://my.challenge.fidelcrest.com/index.php?p=register

All you need to do after that is complete the Challenge by reaching the profit target without violating rules stated in Terms of Use and start earning trading commission.

WHY DO YOU CHARGE EVALUATION FEES?2020-11-04T14:28:15+00:00

Evaluation fees are charged because there are IT and staff costs involved with account setup, monitoring and trader support. Please remember that the fee is only a marginal amount of the funds you will be trading once you pass the Challenge.

CAN I START TRADING YOUR CAPITAL WITHOUT COMPLETING THE EVALUATION?2020-11-04T14:29:12+00:00

No you can’t. Every trader needs to complete the Challenge in order to start earning commissions on trading profits.

WHY ARE THERE SO MANY NEGATIVE COMMENTS ABOUT YOU?2020-11-04T14:30:07+00:00

Unfortunately, some traders who fail their Challenge or Professional Account feel the need to blame us for their own undoing. The most common reason for failure is a simple fact that traders don’t take their time to read about our trading and risk management rules. We encourage every client in every step of the process to be familiar with rules and objectives. The easiest way for such traders is to write a negative review online when in fact there is no blame on us.

WHERE CAN I MEET YOU FACE TO FACE?2020-11-05T18:14:15+00:00

Fidelcrest has headquarters in Budapest, Hungary but as we are 100% digital company we are here available to meet you every business day, online. Fidelcrest also organizes events/meetings for traders, team members and investors normally at least 4 times a year. Unfortunately due to Covid-19 we have been forced to postpone planned events and meetings in the future. 

Please contact our customer support to schedule a meeting with management.

WHERE/HOW DO I GET YOUR TRADING CAPITAL?2020-11-04T14:31:34+00:00

Fidelcrest has a pool of Investors and Investor Capital that is allocated towards live trading accounts. We provided traders with access to this capital once they became a Funded Fidelcrest Trader.

CAN I GET YOUR TRADERS’ CONTACT INFORMATION?2020-11-05T18:20:26+00:00

Unfortunately we are not allowed to share contact information to 3rd parties.

CAN I PURCHASE SIGNALS FROM YOU?2020-11-04T14:33:56+00:00

That is not possible at the moment but we are working on a copy-trading solution.

DO YOU HAVE ANY OPEN JOB POSITIONS?2020-11-04T14:35:23+00:00

Fidelcrest is constantly looking for professionals who can contribute to our growth. All available vacancies can be seen here: https://fidelcrest.com/careers

WHAT IF I WILL COMPLETE MULTIPLE TRADING CHALLENGE ACCOUNTS?2020-11-04T14:51:22+00:00

Traders are allowed to trade max 2 challenge phase accounts, only 1 funded verification phase account and max 2 funded professional account at the same time. 

 

WHAT IF I CAN’T REACH MY PROFIT TARGET?2020-11-05T18:41:46+00:00

During the Challenge phase, the profit target must be reached in order to advance. If the profit target is not reached within 30 trading days then the Challenge is failed. 

SECOND CHANCE: if you can’t reach the profit target during the Challenge phase you will get a second Challenge Account free of charge provided you haven’t violated any rules or other objectives.

During the Verification phase, you keep the account when you are above 0% by the end of the trading period. If you don’t reach the target then no commissions are paid out for that trading period. 

With a Professional account, you can even have losing months and still keep the account. Commissions are paid out once you reach the profit target. 

CAN I TRADE AS A COMPANY/LEGAL ENTITY?2020-11-04T15:15:27+00:00

Yes, you can.

IN WHICH CASES I COULD GET REFUNDED?2020-11-04T15:19:49+00:00

The client has the right to get a refund for the ordered services within 14 days of purchasing the services (Fidelcrest Trading Challenge Evaluation Fee). Please note that this does not apply after starting to use the services, meaning opening the first trade on the allocated Challenge account.

WHAT HAPPENS IF I LOSE MONEY WITH A PROFESSIONAL ACCOUNT ON STEP 3?2020-11-05T18:41:32+00:00

There is no minimum profit target during step 3 to keep an account, even if you end up negative during your trading period. You can try to reach a profit target during the next trading period as long as you don’t violate any limits or rules detailed in your Professional Trader Agreement.

DO I EARN COMMISSION IF I DON’T REACH THE PROFIT TARGET?2020-11-05T18:41:13+00:00

Profit target must be reached in order to earn commission from trading profits.

WHAT HAPPENS WHEN I DON’T PUT A STOP-LOSS ORDER ON STEP 2 OR STEP 3?2020-11-04T15:25:35+00:00

Although we highly recommend using SL orders on all trades, it is not required during step 2 and step 3.

CAN I TRADE PAIRS THAT ARE NOT CORRELATED TO THE NEWS EVENT DURING NEWS?2020-11-04T15:28:52+00:00

No you can’t – it is prohibited to open orders on any instrument 5 minutes before and after high impact news. Economic events that cannot be traded can be found in Trader Area under menu link “Economic Calendar”. 

Please remember, high impact news can affect instruments that are not directly correlated to the country releasing its economic data.

CAN I COPY TRADES FROM MY PERSONAL ACCOUNT ONTO FIDELCREST ACCOUNT?2020-11-04T15:30:12+00:00

Yes, this is allowed but due to possible latency issues, not recommended. 

WHY DO I NEED TO PUT A STOP-LOSS IF WE HAVE A DAILY LOSS?2020-11-04T15:34:12+00:00

This is an extra cautionary measure and shows trader’s discipline with money management. SL orders are only required during step 1.

WHERE DOES THE CAPITAL COME FROM IN LIVE FUNDED ACCOUNTS?2020-11-05T17:09:45+00:00

Fidelcrest has a pool of Investors and Investor Capital that is allocated towards live trading accounts. We provided traders with access to this capital once they became a Funded Fidelcrest Trader.

WHAT IF I CAN’T REACH THE MINIMUM PROFIT TARGET?2020-11-05T18:39:00+00:00

During the Challenge phase, the profit target must be reached in order to advance. If the profit target is not reached within 30 trading days then the Challenge is failed. However Fidelcrest gives a second try FREE OF CHARGE to everyone who couldn’t reach the profit target with the first try. This policy applies only to those traders who didn’t violate any rules or reached maximum loss limits during their FIRST challenge period.

During the Funded Verification phase, you keep the account when you are above 0% by the end of the trading period. If you don’t reach the target then no commissions are paid out for that trading period.

With a Funded Professional account, you can even have losing months and still keep the account. Commissions are paid out once you reach the profit target.

WHY DO I NEED TO REACH CERTAIN PROFIT TARGETS TO GET PAID?2020-11-05T18:38:26+00:00

The agreements we have in place with our investors are much more strict than a trading agreement, as a matter of fact, each investor has their own set of terms for Fidelcrest, many have a minimum payout amount per specified term, which Fidelcrest is bound to pay regardless of the portfolio performance.

WHAT HAPPENS IF I WILL LOSE YOUR CAPITAL?2020-11-05T18:37:48+00:00

All losses are covered by Fidelcrest. That is the reason why we have Maximum loss limits to prevent losing all of allocated trading capital and protect investor funds.

HOW LONG CAN I TRADE MY PROFESSIONAL ACCOUNT?2020-11-05T18:37:18+00:00

You can trade your Professional Funded account as long as you don’t violate any rules stated in your agreement.

WHAT HAPPENS IF I VIOLATE TRADING RULES OR OTHER TERMS AND CONDITIONS?2020-11-05T18:36:33+00:00

All rules stated in Terms of Use must be followed. Our proprietary trading monitoring system sets account status to “Failed” when any of the rules are violated. In such a case, you can purchase a new Challenge and try again to get funded.

CAN I TRADE AS A COMPANY / LEGAL ENTITY?2020-11-05T18:35:44+00:00

Yes, you can.

CAN I USE MY EXPERT ADVISOR (EA)?2020-11-05T17:04:44+00:00

Yes! You are more than welcome to use your Expert Advisor (EA). But please use caution.

TIP: Make sure you are able to set your EA settings to hold trades at least 10 seconds and that they have Stop Loss (SL). If these are not set, you risk violating our Challenge Rules. All trades must be held at least 10 seconds and must have SL on every trade.

It is prohibited to trade 5 minutes before and after major (red) news releases! . (Economic News Calendar can be found within your account dashboard)

IS HEDGING ALLOWED WITH FIDELCREST?2020-11-05T17:07:07+00:00

Yes, hedging is allowed while trading with us. Also, our open positions number is not limited. Please be aware of the Margin limits when hedging your positions especially if you are using an Expert Advisor (EA).

DO YOU ACCEPT TRADERS FROM THE USA AND CANADA?2020-11-05T18:26:08+00:00

Yes! We have traders from all over the globe. Since we are not a Broker, we are able to provide these services and Funded Accounts to anyone worldwide. As a Funded Fidelcrest Trader, you will get 1:100 leverage and no FIFO-rule. You are also able to trade Fidelcrest accounts with brokers that might not accept North American clients. Just remember that you are responsible for adhering to your local taxation laws yourself.

HOW DOES THE MARGIN CALCULATION WORK?2020-11-05T17:07:52+00:00

For example, you might be taking a position for a currency pair, and neither the base nor the quote currency is the same as the currency used on your account. As a result, the margin requirement for these kinds of trades can be calculated in a currency that is different from what your own account deals with, which makes calculating margins a bit more difficult.

Let’s say that you decided to trade with GBP and JPY. The currency you use in your account is USD. Suppose that you then decide to take a position with 10,000 units of currency. This means that you are buying 10,000 GBP against an equivalent number of JPY. You are paying in JPY and buying in GBP, but in reality, you are buying JPY with USD. As far as your broker is concerned, your margin requirement will be calculated solely in USD, or your main account currency.

The formula is: MarginPercentage = (MT4_margin / MT4_equity * 100)

Even if margin stays constant, equity is still moving up and down, changing the margin %.

CAN I TRADE THE NEWS SUCH AS FOMC ETC?2020-11-05T17:10:32+00:00

This form of trading is prohibited.

DO I NEED TO CLOSE MY FUNDED ACCOUNT POSITIONS FOR OVERNIGHT?2020-11-05T17:19:41+00:00

No you don’t have to. In the challenge and Verification phases all positions will be closed for weekends (Friday 24:00, EE(S)T +3) and with a Funded Professional account all positions will be closed latest on the last day of the trading period.

 

WHAT “HWM” MEANS?2020-11-05T17:20:30+00:00

What is a High-Water Mark?

A high-water mark is the highest peak in value that an investment fund or account has reached. This term is often used in the context of fund manager compensation, which is performance-based. The high-water mark ensures the manager does not get paid large sums for poor performance. If the manager loses money over a period, he must get the fund above the high-water mark before receiving a performance bonus from the assets under management (AUM).

 

DO I HAVE TO TAX MY INCOME?2020-11-05T18:52:22+00:00

After we sign a contract, you will receive your trading profits (up to 90%) based on the chosen risk strategy and you will need to deal with taxes on your own. Fidelcrest offers accountable receipt from each transactions via email.

 

WHAT TRADING OBJECTIVES ARE THERE TO FOLLOW?2020-11-05T17:24:53+00:00

Please find all rules and objectives from account pages or Sign up to download full TOU

IN WHOSE NAME WILL THE ACCOUNT BE KEPT?2020-11-05T17:25:46+00:00

The account will be controlled by our company.

HOW DOES ACCOUNT MANAGEMENT LOOK FROM THE TECHNICAL SIDE?2020-11-05T17:28:20+00:00

The account management works through the demo account (Signal provider account) which is connected to our live account with a real capital (copy-trading account). Each trading period requires a new account. You will receive your account credentials always by email.

IN WHAT KIND OF LEGAL RELATIONSHIP IS THE TRADER AND THE FIDELCREST COMPANY DURING THE ACCOUNT MANAGEMENT?2020-11-05T17:29:14+00:00

The relationship between a trader and our company is based on the Contract Agreement that we will send you for signing after you have completed the Trading Challenge.

GET IN TOUCH

BECOME A PRO(fx) TRADER!

The Fidelcrest ProFx Program has been developed to discover professional level traders who are able to manage funded accounts up to $400K. You can trade all available instruments provided by the Brokers.

ProFx risk strategy options are a normal risk strategy with min. profit target of 7.5%/period and an aggressive strategy with a min profit target of 15%/period. After completing the Challenge phase min. profit targets are reduced to 5% with normal and 10% with aggressive accounts.

You can start earning up to 50% commission right after completing the Challenge phase.

After passing the Challenge and Evaluation Phase, you move on to the Professional Account. The Professional Account has no minimum Profit Targets and you can keep the account as long as no Rules are violated.  Professional Account commissions are from 40% to 90%.

MORE ABOUT PROFX

MicroFX ACCOUNT TYPES AND SIZES

Fidelcrest MicroFx Program has been developed to discover skilled traders who are able to manage accounts up to $20.000. You can trade all instruments our cooperating brokers are offering.

MicroFx risk strategy options are a normal risk strategy with min. profit target of 5%/period and an aggressive strategy with a min profit target of 10%/period per period. After you have completed the Challenge phase min. profit targets to receive commission are reduced to 2.5% with a normal strategy and to 5% with an aggressive strategy.

You can start earning up to 50% commission right after completing the Challenge phase.

Once you have passed the evaluation phase you can trade your professional account as long as you haven’t reached loss limits or violated any other trading objectives. Professional Account commissions are from 40% to 90%.

SIGN UP

STAY UP TO DATE + $50 SIGN UP BONUS

Subscribe to our newsletter. You will immediately receive $50 Sign Up Bonus promo code!

      10

      SHORTEST AMOUNT OF DAYS TO GET FUNDED

      $400,000

      THE BIGGEST FUNDED ACCOUNT

      172

      COUNTRIES REPRESENTED IN OUR TRADING COMMUNITY

      10

      SHORTEST AMOUNT OF

      DAYS TO GET FUNDED

      $400,000

      THE BIGGEST

      FUNDED ACCOUNT

      172

      COUNTRIES REPRESENTED IN OUR TRADING COMMUNITY

      START CHAT
      Go to Top