Knowledge Base
Questions & Answers
For who your trading programs are and why should I sign up for Fidelcrest
Are there any other fees than a one-off evaluation fee? Any monthly fees?
How long does it take for my account to be set up?
What if I lose or forget my account credentials?
Can Fidelcrest teach you how to trade?
Is there any support for new traders?
How can I get connected with other Fidelcrest traders?
What if I don’t want to start trading my account. Can I get refunded?
Can I trade as a company/legal entity?
How can I review or sign the agreement / approve TOU?
What happens once I have made my payment?
Can I get refunded after I have started trading?
What payment and profit split payout methods are available?
What documents do I have to provide to prove my identity?
What is your business model?
How long have you been in business?
Are you a broker?
Do you trade?
Where do you get trading capital?
Where are you located?
What do I have to do to complete the challenge phase?
What happens after I have completed the Challenge phase?
What if I can’t reach the profit target in the challenge?
Is news event trading allowed in the Trading Challenge?
Do I have to place Stop/Loss orders?
Is swing trading allowed?
Do you allow overnight positions?
Do I have to close trades for weekends/trading holidays?
When do I have to close all positions?
Can I use EA or robots?
Can I copy-trade or let someone else trade my account?
Can I trade however I like?
Can I trade multiple challenge accounts at the same time?
Why can’t I get a share of profits in the Challenge phase?
What instruments can I trade?
What trading platforms can I use?
How long is the trading period?
What is the minimum time to complete the trading challenge phase?
Is there a positive days requirement?
How are maximum loss and daily loss limits calculated?
Can I take a break and continue trading my account later?
What if I will complete multiple trading challenge accounts?
What happens if I lose money with a professional account on phase 3?
Do you need my due diligence?
Do I get any receipt from profit payouts?
How can I reset my MT4/5 password?
My chart on the Fidelcrest Trader area is not updating, what do I have to do?
Are holidays factored in my trading period?
How much is my share of profits when I make any profit after completing the evaluation with Fidelcrest?
When will my share of profits be paid?
Is there any min. withdrawal amount?
Add-on benefits to choose from: Insurance, Double Your Account Leverage, Double Your Phase 3 Size, Unlimited Retries, Unlimited Trading Days
5%
Min Profit Target
$2,000,000
Manage Capital Up to
Up to 90%
Profit Split Payout